Main Duties and Responsibilities:
- Create effective processes for adequate controls over Revenues and streamlining systems
- Carry out routine audits and analytical activities at pre-determined frequencies to identify any revenue leakage areas for postpaid
- Quantify and report revenue leakages highlighting leakage points and ensuring implementation recommended solutions
- Create, implement, review, modify and manage Revenue Assurance SOPs
- Establish a close working relationship with the IT Department, Finance, Sales, Customer Care and other functions
- Follow-up on timely closure of the identified exceptions and support in root causing to minimize the issue
- Ensure that due pre-billing activities are carried out prior to clearance of each Bill Run
- Perform Billing rejection analysis and rate each rejected CDR’s
- Work closely with other sub-functions of RA team (especially with NPI) to ensure controls are being put in place for all the new products/promotions launched
- Participate actively and provide inputs in control reviews and special projects
- Strengthen control environment by proactively identification as on revenue leakage and frauds
- Facilitate timely closure or escalations of day to day critical operational tasks
- Periodic reporting to Head RA and management on the RAFM compliance, issues and revenue leakage
Required Qualifications and Experience:
- Minimum degree holder in business management, IT, Finance or other related field
- At least two (2) years of work experience in similar role will be an advantage
- Good knowledge of MS Office (Excel, ACCESS and Power point), SQL applications and any Database tool
Required Skills and Aptitudes:
- Strong data analytical skills & eye for detail
- Good System knowledge (preferably billing & network)
- Inter personal skills and good communication
- Problem solving and crisis management skills
- Process oriented and Pro-active approach
- Highly motivated and willingness to perform as a team
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).
Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Revenue Assurance Analyst latest Friday, 16 May 2025.
Closing Date May 16, 2025
Main Duties and Responsibilities:
- Identify and prospect potential merchants across various sectors for on-boarding to the Emtel MFS (blink) ecosystem
- Develop and maintain a robust pipeline of leads and track them through the sales funnel
- Conduct daily field visits to prospect and new merchant locations to pitch solutions, understand their needs, and ensure strong engagement and visibility on the ground
- Present and demonstrate fintech products and services to prospective merchants, highlighting value propositions
- Negotiate commercial terms, close deals, and ensure timely activation of merchant accounts
- Provide on-boarding support, including setup, product training, and go-live assistance
- Maintain ongoing relationships with on-boarded merchants through post-sales follow-ups and routine visits to boost usage and satisfaction in view to reduce churn and ensure win backs
- Collaborate with marketing/ product, and support teams to enhance merchant experience and retention
- Keep abreast of market trends, competitors, and merchant pain points to provide relevant feedback for product improvement
- On-board new B2B & B2C merchants for blink as per set targets
- Provide the number of merchant visits conducted weekly/monthly and log on tools
- Monitor and report the performance, usage on blink of merchants against budget
- Maintain activation rate and transaction volume of acquired merchants
- Attend to queries and resolve issues from merchants and other departments on a timely basis
- Participate in event and field action organise by the team
Required Qualifications and Experience:
- Minimum HSC Holder
- Candidates with at least one (1) year of experience in the sales field can be considered
Required Skills and Aptitudes:
- Good negotiation and customer-centric skills
- Excellent communication, coordination and interpersonal skills
- Proactive, dynamic and result oriented
- Ability to work under pressure and meet tight deadlines
- Positive and can do attitude
Candidate should possess a valid car driving license and a vehicle.
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).
Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Business Development Officer - Fintech latest Saturday, 24 May 2025.
Closing Date May 24, 2025
