Join the Emtel family

We are seeking a Direct Sales Executive to promote our Home Internet services through various technologies in designated regions, as directed by the Team Leader. This includes door-to-door prospecting and cold calling in residential areas such as houses, private compounds, and apartments across Mauritius.

Main Duties and Responsibilities:

• Ensure customers understand the service, specificities and all the procedures relating to Direct Debit, Security Deposit, Billing, emails, payments & customer support
• Submit BI collected from market to improve processes and/ or offers to required parties
• Be a brand ambassador, serve customers while living the company values
• Ensure that customers are served to promote loyalty and continued business from their ends
• Identify new Home Internet prospects in market, promote and sell Home Internet in regions
• Manage complaints properly as per process and reply to customer at all times within timeline set
• Achieve monthly sales target through cold callings, commercial interventions and ensure pipelines
• Meet a minimum of eight (8) customers daily out of which 6 new prospects minimum
• Ensure proper profiling of prospects, ensure that specificities of the service and recommendations
• Proper filling of all legal documents and are timely collected and delivered to Sales Admin
• Ensure all required documents are properly filled and signed by the subscribers
• Master all processes governing the sales & after sales of Home Internet
• Ensure sales orders are completed and delivered to Sales Admin the next working day
• Proper and timely processing of customer’s complaints to fellow CSD colleagues, while ensuring customers are promptly served
• Participate in commercial events, Roadshows and other Marketing activities when required
• Contribute permanently to the improvement of processes, governing our daily operations through market/ customers survey, reporting results and sharing valued inputs
• Support Credit Control as and when required and ensure that all customers settle their accounts
• Plan daily visits at least two days in advance and shared with Team Leader

Required Qualifications and Experience:

• Minimum HSC holder
• Candidates having Form V with three years of experiences in the sales field can be considered
• Valid driving licence and motor vehicle is mandatory

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem solving mind

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Direct Sales Executive latest Friday, 31 October 2025.

Developing and Executing Digital Marketing Strategies: Create comprehensive digital marketing strategies to enhance blink. This includes setting goals, target audience identification, and choosing the right digital channels to use. 

Main Duties and Responsibilities:

• Content Creation and Management: Self-develop content and manage digital content, such as blog posts, social media updates, email campaigns, and other materials that help market the blink app effectively 

• Search Engine Optimization (SEO): Optimize the blink app's website and content for search engines to improve its visibility and user acquisition 

• Social Media Marketing: Manage and grow the app's presence on social media platforms and shareable content to drive user engagement and increase the app's visibility 

• Plan and manage digital advertising campaigns: Display ads, and social media advertising, to reach a wider audience and drive app downloads 

• Email Marketing: Develop and execute email marketing campaigns to retain and engage existing users, as well as to acquire new users. Segment email lists for personalized campaigns 

• Analytics and Data Analysis: Monitor and analyze the performance of digital marketing efforts using various App analytics & other tools like Google Analytics, Social Media analytics 

• Visual Design: Create visually stunning and cohesive designs that reflect the app's brand identity while adhering to established design guidelines. Pay attention to details such as color schemes, typography, and iconography to create a polished and consistent user interface 

• App Store Optimization (ASO): Optimize the app's presence on app stores like the Apple App Store and Google Play Store. This involves optimizing keywords, app descriptions, and visuals to improve discoverability and downloads 

• User Engagement and Retention: Develop strategies to keep users engaged with the app and encourage them to make frequent transactions 

• CLM: Collect and respond to user feedback, reviews, and inquiries. Use this information for campaigns to enhance user base & usage 

• Budget Management: Manage the digital marketing budget effectively, allocating resources to the most productive channels and campaigns 

• Mark to Market & Competitor Analysis: Keep an eye on the digital marketing strategies of competitors to identify opportunities and stay ahead in the market 

Required Qualifications and Experience:

• Minimum degree in Marketing / Business Management or related fields 

• At least 5 years of work experience in social media marketing or as a Digital Media Specialist  

• Good knowledge on industry-standard tools such as Google Ads, Facebook Business Manager/Business suite, LinkedIn campaigns manager, GDN, Google Analytics & DV360  

• Proven experience in Campaign management & customer life cycle management 

Required Skills and Aptitudes:

• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar software 

• Hands on App attribution tools such Adjust and Firebase and campaign management tools like Webengage, Clever tap etc. 

• Good understanding of user-centered design principles, information architecture and interaction design 

• Strong visual design skills with an eye for detail and a passion for creating visually appealing interfaces 

• Excellent communication and collaboration skills, with the ability to articulate design decisions and provide constructive feedback 

• Familiarity with agile development methodologies and the ability to work in a fast-paced, dynamic environment 

• Good knowledge of the payment app industry, including current trends, competitors and best practices will be an advantage 

• Excellent research and report writing skills 

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Digital Marketing & CLM Specialist latest Friday, 31 October 2025.

Main duties and responsibilities:

• Ensure compliance with fixed asset policies and procedures
• Timely assignment of tag numbers to fixed assets
• Prepare capital expenditure (Capex) costing estimates
• Record additions and disposals of fixed assets
• Monitor assets in progress for capitalization and project costs tracking
• Review and record depreciation expenses
• Reconcile the fixed asset register with the general ledger
• Prepare estimates for asset retirement obligations
• Conduct regular physical counts of fixed assets across showrooms, offices and cell sites
• Identify and resolve discrepancies found during physical asset counts
• Facilitate the disposal or sale of fixed assets as needed
• Support the accounts payable activities when required

Required Qualifications and Experience:

• Bachelor’s degree holder or partial completion of ACCA Level 2
• Minimum of three (3) years’ experience in a finance-related role
• Knowledge of fixed asset management is an added advantage

Required Skills and Aptitudes: 

• Proactive problem-solving skills
• Ability to work independently as well as collaboratively within a team
• Capable of performing effectively in a fast-paced environment and meeting tight deadlines
• Excellent communication skills with fluency in English and French
• Positive, can-do attitude
• Proficient in MS Office applications and accounting software

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Accounts Officer” latest Friday, 31 October 2025.

We are looking for an IT Network and Cloud Administrator to provide support in managing, maintaining, and securing the organization’s network infrastructure and cloud-based services.

Main Duties and Responsibilities:

• Deploy, manage, and monitor cloud services (AWS, Azure, Google Cloud, etc.). 

• Configure and manage virtual machines (VMs), containers, and cloud storage. 

• Design and implement scalable network infrastructure (LAN, WAN, VPN, etc.). 

• Select and configure appropriate networking hardware and software (routers, switches, firewalls, etc.). 

• Configure IP addressing and subnets in accordance with organizational requirements. 

• Configure and maintain network devices (routers, switches, and firewalls) to ensure smooth operations. 

• Manage Virtual LANs (VLANs) for network traffic segmentation. 

• Configure and maintain key network protocols (TCP/IP, DNS, DHCP, etc.). 

• Utilize network monitoring tools to track performance and identify issues (e.g., SolarWinds, PRTG). 

• Troubleshoot network outages, connectivity issues, and hardware failures. 

• Generate regular reports on network performance, security incidents, and network improvements. 

• Ensure network redundancy and backup solutions to minimize downtime.

Required Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 

• AWS Certified Solutions Architect, Microsoft Azure Administrator, Google Cloud Professional certification or equivalent 

Required Skills and Aptitudes:

• Strong understanding of network protocols, routing, and switching technologies. 

• Hands-on experience with network devices (routers, switches, firewalls, etc.). 

• Experience with network security tools and best practices. 

• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios). 

• Strong documentation and communication skills. 

• Knowledge of network design and architecture best practices. 

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line IT Network and Cloud Administrator latest Friday, 31 October 2025.

At Emtel Business, we connect businesses to the future of telecom and ICT. We’re looking for dynamic and ambitious Business Development Executives (Account Managers) who are passionate about building relationships, driving growth, and shaping the digital journey of leading enterprises in Mauritius.

Main Duties and Responsibilities:

• Manage and grow a portfolio of enterprise clients.
• Build strong, trust-based relationships, ensuring customer satisfaction and retention.
• Identify new opportunities, upsell and cross-sell solutions.
• Stay ahead of market trends and competitor moves.
• Work hand-in-hand with technical experts to deliver seamless solutions.

Required Qualifications and Experience:

• A graduate degree (or equivalent experience).
• 3–5 years’ experience in B2B sales or account management (telecom/tech preferred).
• Proven track record in hitting targets and winning clients.
• Strong communication, negotiation, and presentation skills.
• A customer-first mindset with resilience and drive to succeed.

Required Skills and Aptitudes:

• Well-developed interpersonal and negotiation skills.
• Strong numeracy and presentation skills.
• Prioritizing client needs and building strong, trust-based relationships.
• Ownership of assigned targets and commitments, ensuring timely follow-through.
• Collaborating effectively with internal and external stakeholders to achieve results.
• Organizing and prioritizing tasks to maximize productivity and client engagement.
• Demonstrating initiative in identifying opportunities and solving problems.
• Calm and methodical, with ability to effectively function in a high-pressure environment.
• Ensuring precision in account management, reporting, and customer interactions.

Candidate must possess a valid driving licensed for a private car.

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Business Development Executive (B2B Sales) latest Friday, 31 October 2025.

Main Duties and Responsibilities:

• Need to have a good understanding of the product (blink), including its features, benefits, and how it addresses customer needs.
• Identify the target audience for the product and understand their pain points and motivations to effectively tailor their sales approach.
• Register customer and assist to download the app, register with KYC and link bank account.
• Communication skills to effectively convey the value proposition of the product to potential customers.
• Establish trust, listen to customer concerns, and address them to build a positive rapport.
• Demonstrate persuasive selling techniques, highlighting the benefits of the product and showcasing how it can solve customer problems or improve their financial situation.
• Develop effective sales strategies, such as identifying key selling points, creating compelling sales pitches, call back and handling objections
• Provide excellent customer service. The promoter should be responsive, address customer queries promptly, and provide ongoing support when needed.
• Be persistence and resilience to handle rejections, setbacks, and overcome obstacles in order to achieve their sales targets.

Required Qualifications and Experience:

• Minimum good HSC
• Candidates with SC and ample experience in Customer Service or Sales can be considered
• At least one year of experience in a customer service / sales will be an advantage

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Team Player
• Sales and target oriented
• Ability to handle difficult customers
• Ability to work under pressure and support both planned and unplanned sales promotion
• Eye for details and ensure excellence in service and visibility
• Positive and can do attitude

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Digital Payment Representative latest Friday, 31 October 2025.

We are looking for a Customer Service Assistant to provide a key communication link between the Emtel and Canal+ products and services and customers, new and existing. Promote sales and offer high quality service to cater for customer’ needs.  

Main Duties and Responsibilities:

• Have updated knowledge of all products and services for Emtel and Canal+ 

• Ensure that customers are provided with accurate and up to date information on Emtel and Canal + products, services, tariffs and billing status 

• Display proper attitude to exceed customer expectations and achieve Customer Satisfaction 

• Capture customer feedback and insights and escalate 

• Ensure showroom and workplace is safe, clean, neat and comfortable                                                                                                    

• Upsell products and services to customers to drive revenue for both telecom and TV 

• Use digitised platforms effectively 

• Communicate promotional offers to customers 

Required Qualifications and Experience:

• Minimum Higher School Certificate 

• At least one (1) year work experience in related field

Required Skills and Aptitudes:

• Customer focus and good interpersonal skills  

• Excellent communication skills in both French and English  

• Good knowledge of Microsoft Office Tools  

• Team oriented person 

• Ability to work in a fast-moving environment and deliver results within deadlines  

• Willingness to work extended hours and during weekends on urgencies

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line Customer Service Assistant latest Friday, 31 October 2025.

Main Duties and Responsibilities:

• Identify customer needs to propose relevant Emtel products to customers
• Involve customer calling and upselling of Emtel services
• Focus on engaging customers directly, typically in a public space like a mall or roadshows to promote, upgrade and sell Emtel products or services
• Responsible for attracting potential customers, demonstrating offerings, and closing sales while maintaining a positive brand presence

Required Qualifications and Experience:

• Minimum HSC Holder or equivalent
• Proven experience in telecalling, telesales, or customer engagement roles would be an advantage

Required Skills and Aptitudes:

• Strong communication and interpersonal skills
• Ability to persuade and maintain a customer-focused attitude
• Basic computer literacy

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line CVM and Sales Support Assistant latest Friday, 31 October 2025.